Legal

Privacy Policy

Last updated: March 2026

At JW Digital Services, we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect personal information that you provide directly to us. This may include:

  • Contact details such as your name, email address, and phone number.
  • Business information including company name and website URL.
  • Payment information for subscription plans and service contracts.
  • Communication history when you enquire about our web design services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our digital services.
  • Improve, personalise, and expand our website offerings.
  • Understand and analyse how you use our website.
  • Communicate with you regarding project updates and customer support.
  • Send you marketing communications (where you have opted in).

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. We use encrypted connections (SSL) for all data transfers and secure cloud storage solutions hosted in reputable data centres. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Your Rights Under NZ Privacy Act

Under the Privacy Act 2020, you have the right to access any personal information we hold about you and to request a correction if you believe the information is incorrect. If you wish to exercise these rights, please contact us using the details provided below.

5. Contact Us

If you have any questions about this Privacy Policy or our practices, please reach out to our privacy officer: